🏆 Proven Success Stories

Our Portfolio

Discover how we've helped leading organizations across the GCC transform their business with Salesforce solutions.

50+
Projects Completed
6
GCC Countries
98%
Success Rate
Data Cloud
Marketing Cloud
Service Cloud

Emirates Retail Group - Data Cloud Implementation

Client:

Emirates Retail Group

Industry:

Retail

Duration:

6 months

Team Size:

8 specialists

Challenge

Fragmented customer data across 50+ stores and online channels

Solution

Implemented Salesforce Data Cloud to unify customer data, enabling real-time personalization and targeted marketing campaigns.

Results

  • 35% increase in customer engagement
  • 50% improvement in marketing campaign effectiveness
  • Unified view of 2M+ customers across all channels
Emirates Retail Group - Data Cloud Implementation
Sales Cloud
Einstein Analytics
Mobile App

Dubai Financial Services - Sales Cloud Optimization

Client:

Dubai Financial Services

Industry:

Financial Services

Duration:

4 months

Team Size:

6 specialists

Challenge

Manual sales processes leading to long deal cycles and missed opportunities

Solution

Optimized Sales Cloud with automated workflows, AI-powered forecasting, and mobile enablement for field sales teams.

Results

  • 40% reduction in sales cycle time
  • 60% increase in sales productivity
  • 95% user adoption rate within 3 months
Dubai Financial Services - Sales Cloud Optimization
Service Cloud
Field Service
Knowledge Base

GCC Manufacturing - Service Cloud Transformation

Client:

GCC Manufacturing Corp

Industry:

Manufacturing

Duration:

8 months

Team Size:

10 specialists

Challenge

Inefficient customer service operations across multiple countries in the GCC

Solution

Deployed comprehensive Service Cloud solution with field service management, knowledge base, and omnichannel support.

Results

  • 70% reduction in case resolution time
  • 85% improvement in first-call resolution
  • Customer satisfaction score increased to 4.8/5
GCC Manufacturing - Service Cloud Transformation
Commerce Cloud
Integration
Custom Development

Qatar E-commerce - Commerce Cloud Launch

Client:

Qatar E-commerce Solutions

Industry:

E-commerce

Duration:

5 months

Team Size:

7 specialists

Challenge

Launching a new B2B e-commerce platform to serve the GCC market

Solution

Built a comprehensive B2B Commerce Cloud platform with personalized catalogs, complex pricing, and integration with ERP systems.

Results

  • Successfully launched serving 500+ B2B customers
  • 30% increase in online order volume
  • Reduced order processing time by 80%
Qatar E-commerce - Commerce Cloud Launch
Marketing Cloud Next
Journey Builder
Data Cloud

Saudi Healthcare - Marketing Cloud Next Implementation

Client:

Saudi Healthcare Network

Industry:

Healthcare

Duration:

6 months

Team Size:

9 specialists

Challenge

Fragmented patient communication and lack of personalized healthcare marketing

Solution

Implemented Marketing Cloud Next with patient journey orchestration, personalized health campaigns, and compliance-ready communications.

Results

  • 45% increase in patient engagement
  • 25% improvement in appointment attendance
  • Fully compliant with healthcare regulations
Saudi Healthcare - Marketing Cloud Next Implementation
Agentforce
Einstein AI
Service Cloud

Kuwait Bank - Agentforce Deployment

Client:

Kuwait Commercial Bank

Industry:

Banking

Duration:

3 months

Team Size:

5 specialists

Challenge

High volume of customer inquiries overwhelming support team

Solution

Deployed Agentforce AI agents to handle routine banking inquiries, account information requests, and transaction support.

Results

  • 80% of routine inquiries handled by AI agents
  • 24/7 customer support availability
  • 50% reduction in average response time
Kuwait Bank - Agentforce Deployment

Industries We Serve

Our expertise spans across various industries in the GCC region

Financial Services

Retail & E-commerce

Healthcare

Manufacturing

Real Estate

Government

Education

Telecommunications

Ready to Join Our Success Stories?

Let's discuss how we can help transform your business with Salesforce